What’s the Landscaping Project Process at Plantscape From First Call to Final Walkthrough?

You’re ready for a beautiful outdoor transformation — but you’re wondering, “How does this all work?” We get it. Landscaping project process can feel overwhelming, especially if it’s your first time working with a professional team. At Plantscape, we’ve been making the process simple, clear, and even enjoyable for Windsor-Essex homeowners and commercial clients since 1976.
Here’s how it works — from your first call to the moment you enter your brand-new outdoor space.
Step 1: The First Call or Inquiry
It all starts with a quick conversation or online quote request.
We’ll ask:
- What kind of space you have
- What kind of work you’re thinking about
- Your timeline and general goals
- Whether you’ve had landscaping work done before
From there, we’ll schedule a site visit, or guide you toward the right service (maintenance, design-build, commercial, etc.).
☎️ It’s friendly, pressure-free, and designed to help you feel heard.
Step 2: Site Visit & Discovery
Next, a Plantscape team member visits your property. We’ll:
- Walk the space with you
- Take measurements, notes, and photos
- Ask about your needs and priorities
- Offer ideas and suggestions
- Assess access, grading, soil, and sun/shade
This step ensures we fully understand your vision and your site. It’s also a great time to ask questions and share any inspiration photos you love!
Step 3: Design or Quote Development

Depending on your landscaping project type, we’ll then create one of two things:
- A detailed quote for simple projects (cleanups, planting, small installs)
- A custom design proposal with concept plans or 3D renderings (for larger or complex projects)
Your proposal will include:
- Scope of work
- Materials and products
- Timeline estimates
- Investment options
We can also offer financing info at this stage if you request it.
Step 4: Final Review and Approval

Once you review your quote or design plan, we’ll meet (in person or virtually) to:
- Answer questions
- Make revisions
- Align on budget and phasing
- Sign contracts
- Lock in your spot on the schedule
✍️ This step ensures no surprises. Just shared vision and clear next steps.
Step 5: Scheduling & Material Preparation

With approval in place, our team gets to work behind the scenes:
- Ordering materials (pavers, plants, lighting, etc.)
- Booking specialized equipment if needed
- Coordinating crew schedules
- Monitoring weather forecasts
- Prepping permits (if applicable)
We’ll confirm a start window based on season, scope, and logistics.
Step 6: Installation Begins

On Day One, our uniformed crew arrives with:
- All necessary tools and equipment
- Site maps and design plans
- PPE and safety protocols
- A professional, respectful attitude
We protect existing features, stay tidy, and communicate clearly throughout.
Step 7: Project Execution
Throughout your project, we:
- Stick to agreed-upon plans
- Tidy the site daily
- Handle minor weather delays professionally
- Keep you updated on progress
- Adapt to any field conditions or discoveries
We take pride in staying on schedule, on budget, and above expectations.
Step 8: Final Walkthrough & Client Handoff

Once the installation is complete, we will schedule a walkthrough with you.
We’ll:
- Show you what was done
- Offer care instructions for plants or features
- Answer all your questions
- Take final photos
- Celebrate the finished result together!
🎉 Our goal? You step outside and say, “Wow. This is exactly what I wanted.”
Step 9: Optional Maintenance & Aftercare
We don’t disappear when the job ends.
We offer:
- Seasonal maintenance packages
- Spring/fall cleanups
- Mulch and edge refreshes
- Snow removal (for commercial)
- Ongoing pruning and planting advice
Want us to keep your space looking perfect? We’re happy to help – Request a consultation.
What Makes the Landscaping Project Process at Plantscape Different?
🧠 Experience – 45+ years in Windsor-Essex
🧰 Expertise – Trained, certified, friendly crews
💬 Clear communication – You’re never left wondering
📸 Visual planning – Design help if needed
🤝 People-first approach – We care about your experience
We don’t just build landscapes. We build trust.
FAQs About the Landscaping Project Process at Plantscape
How long does a project usually take?
- Small installs: 1–3 days. Larger design-builds: 1–3 weeks. We provide timeline estimates in every quote.
What if I want to make changes during the job?
- We’re flexible! We’ll provide change orders and adjust timelines as needed.
Do you help with permits?
- Yes. If your project needs one, we’ll guide you through or handle it on your behalf.
Can I start with a design and build later?
- Many clients plan to build in winter and then in spring.
Conclusion
From your first hello to the final walkthrough, Plantscape makes landscaping simple, seamless, and satisfying. You don’t need to have it all figured out. You just need to start. And we’ll guide you every step of the way.
Let’s begin your outdoor transformation. Request a consultation today and experience the Plantscape process for yourself.